100% Satisfaction Guarantee
Not stoked on your new gear...No Problem! Our top priority is making sure you are 100% happy with anything your buy from PowderHuffer.com. So don't worry, if you decide that your new & unused purchase isn't right for you, you can return it No Questions Asked. It's that simple!
60 Day No-Hassle Returns
Thanks to our 100% Satisfaction Guarantee, Returns are easy! As long as your item is in its original new & unused condition (with all the tags), you have up to 60 Days to return your purchase (that's almost the whole ski season). All you need to do is give us a call and we will initiate the refund process. The credit card you used to make the initial purchase will be refunded within about 3-5 business days after the package arrives at our warehouse (we like to keep things safe & secure, so we won’t refund a different card or send a check). Original shipping fees will not be refunded; if you choose to use a pre-paid shpping label sent from us, $9.99 will be deducted from your refund.
To exchange your item for something else, it is best to return your item for a full refund and place a new order through our website. That way you get your new item quickly and don't risk it selling out. As always, feel free to give us a call to set up your exchange or have any questions.
All items must be returned in their original new and unused condition, including the manufacturer's packaging, tags, documentation and any accessories.
Packages must be returned to PowderHuffer.com within 30 days of the initiating the Return.
Buyers are responsible for return shipping and insurance, except in the event of PowderHuffer.com error. We strongly suggest obtaining a tracking number.
*We reserve the right to charge a re-stocking fee or refuse a return if any of the above conditions are not met.